Privacy Policy

At CelticByte ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website celticbyte.com and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We are a data controller under the General Data Protection Regulation (GDPR). Our processing activities are described below.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Job title
• Company name
• Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service ("Usage Data"). This data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information

We use the collected Personal Data for various purposes, including:

• To provide and maintain our Service: This includes software development, IT consulting, and support services.
• To manage your requests: To process and respond to your inquiries, requests for quotes, and customer service tickets.
• To communicate with you: To send you updates, security alerts, and support messages regarding our services.
• To marketing and business development: With your consent, we may send you newsletters, technical articles, or promotional materials about our products and services. You can opt out of these communications at any time.
• To comply with legal obligations: To comply with applicable laws, regulations, and legal requests.
• To protect our rights: To detect, prevent, and address technical issues and fraudulent activity.

3. Legal Basis for Processing

Under GDPR, we rely on the following legal bases to process your personal data:

• Contractual Necessity: To perform our obligations under a contract with you (e.g., providing a software development service).
• Legitimate Interests: For the purposes of direct marketing (where appropriate) and maintaining the security of our IT systems.
• Consent: When you explicitly provide consent for us to process your data for specific purposes, such as sending marketing newsletters.
• Legal Obligation: Where we are required by law to process your data, such as for accounting or tax purposes.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax laws), resolve disputes, and enforce our legal agreements and policies.

5. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users of the Service or the public.

6. International Data Transfers

Your information, including Personal Data, is processed at our operating offices and in any other places where the parties involved in the processing are located. It may also be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ. If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland and process it there.

7. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your Personal Data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You have the right to withdraw your consent at any time where we rely on consent to process your personal data.

To exercise these rights, please contact us at info@celticbyte.com. We will respond to your request within 30 days in accordance with applicable law.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more information about the cookies we use, please see our Cookies Policy.

9. Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@celticbyte.com
By visiting this page on our website: celticbyte.com
By mail: 42 O'Connell Street, Limerick, V94 E8W3, Ireland